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THIS IS AN AUTOMATED TRANSLATION – In case of differences to the German version of ambiguous statements, the German version supersedes.
CANCELLATION
Consumers have a right of withdrawal for contracts for the delivery of goods according to the following conditions.
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (Paetzold Management UG (haftungsbeschränkt), Immelmannstr. 5, 91154 Roth, Germany, Tel: 01796899654, E-Mail: sayhello@isknapar.com) by means of a clear declaration (e.g. letter, e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, which is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.
Exclusion or early expiration of the right of withdrawal:
The right of withdrawal does not
apply
to contracts
– for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
The right of withdrawal does not apply to consumers who do not belong to a Member State of the European Union at the time of conclusion of the contract and whose sole residence and delivery address at the time of conclusion of the contract are outside the European Union.
Sample cancellation form
(If you want to cancel the contract, please fill out and return this form).
To Paetzold Management UG (haftungsbeschränkt), Immelmannstr. 5, 91154 Roth, e-mail: sayhello@isknapar.com
I/we(*
) hereby revoke the contract concluded by me/us for the purchase of the following goods (*)/provision of the following service (*)
Ordered on (*) /received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only in case of notification on paper)
Date
(*) Delete as applicable
